The Department of Citizen Services is the coordinating agency for all human service functions
within Carroll County Government. The Department assists in the guidance of human service agencies
with the goal of providing a variety of services to fulfill the basic needs of children, youth,
older adults, and the disabled in the community.
The Department is specifically comprised of the Bureau of Aging and Disabilities, Bureau of Housing
and Community Development, Recreation and Parks, and Division of the Local Management Board. The
Department is directly responsible for the County Government's compliance with the American with
Disabilities Act. Additionally, the Department serves as the County's liaison to the Department of
Social Services, Rape Crisis Center, Battered Spouse Program, Sexual Assault Program, Youth Services
Bureau, and Human Services Programs.
The mission of the Department of Citizen Services is to deliver quality customer service to the evolving
community of Carroll County. Our goal is to provide individuals and families with information, programs,
and services that focus on sustaining and enhancing their quality of life.