Seal of Caroll County, Maryland

Citizen Services

Contact Information:
Phone:
    410-386-3600
Fax:
    410-876-5255
TT users (MD Relay):
    711/800-735-2258

ADA Policy

Contact for Reasonable Accommodation

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of Carroll County Government, should The Department of Citizen Services at 410-386-3600 or by email to ada@ccg.carr.org as soon as possible but no later than five work days before a scheduled event.

Notice of Policy Under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), Carroll County Government will not discriminate against qualified individuals with disabilities on the basis of disability in its employment practices, services programs or activities.

Services, Programs and Activities

Carroll County does not discriminate on the basis of disability in providing access to its services, programs or activities to program applicants and participants, whether such services, programs or activities are County or federally funded. Further, Carroll County complies with all requirements of Title II of the ADA.

Communication

Carroll County Government will, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Carroll County Government’s programs, services and activities, including qualified sign language interpreters, documents in Braille and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.

Policies and Procedures

The ADA does not require Carroll County Government to take any action that would fundamentally alter the nature of its programs and services or impose an undue financial or administrative burden.

Complaints that a program, service or activity of Carroll County Government is not accessible to persons with disabilities should be directed to the ADA coordinator (ada@ccg.carr.org)

ADA Grievance Procedures (PDF)

ADA Grievance Form (PDF)