Community ServicePoint (CSP)

Welcome to the World of CSP

If you work in a helping agency serving those in need, you probably do not do it for the money - you do it because you want to make a difference in the world. Technology should help you make that difference, not keep you tangled in red tape.

CSP will help you make a difference in the lives of men, women, and children who come into your agency. It's specifically designed to make sure your clients receive the best, most complete service possible. While it can't give anyone a home or the services they need, it does bring together the agencies and people who can. Through technology, CSP creates a community of care and a virtual one-stop entry point for client services.

As a computerized data collection tool CSP is specifically designed to capture client-level, system-wide information on the characteristics and service requirements of the men, women, and children experiencing need. In plain language, it helps agencies share relevant, up-to-date information on clients and service availability (i.e. available beds, program eligibility, etc.).

CSP's Mission and Goals

The CSP Steering Committee has adopted the following:

CSP Mission Statement: Community ServicePoint will provide standardized, timely information through a coordinated system that improves access to housing, community services, and resources for the people of Carroll County.

CSP Goals:

  • To meet HUD's requirements that every Continuum of Care have a Homeless Management Information System (HMIS) in place by September 2004.
  • To develop new means of collaboration to help agencies work together in new and creative ways to support solving the common needs of clients in Carroll County.
  • To ensure a continuity of care, ensuring each client receives the highest, most holistic level care possible.
  • To speed a person's access to needed resources helping clients get the services they need.