Picture of County
 
Department of
Citizen Services

Contact Information:
Phone:
    410-386-3600
Fax:
    410-876-5255
TTY:
    410-848-9747
Click Here
    to Send Email
  
Community ServicePoint (CSP)
Federal Requirements

Carroll County, MD is developing a Community Management Information System (CMIS) utilizing Bowman Internet System's internet-accessed ServicePoint software to best serve a wide variety of our clients' needs. Originally conceived to meet Congress' mandate to the Department of Housing and Urban Development (HUD) for data and analysis on the extent of homelessness and the effectiveness of McKinney-Vento funded programs, the CMIS and CSP will fulfill HUD's directives that, to remain eligible to receive grant awards, all federally-funded jurisdictions:

  • Develop unduplicated counts of clients served at the local level;
  • Analyze patterns of use of persons entering and exiting the homeless assistance system; and
  • Evaluate the effectiveness of these systems.
Additionally, CSP's flexibility and robustness allows it to be used for eligibility, intake, case management, follow-up, data collection and reporting that non-homeless centered agencies also find useful. Because many service-centered agencies can use the system, Carroll County's Circle of Caring Homeless Board CMIS Steering Committee (now the CSP Steering Committee) chose "Community ServicePoint" to identify both the software's homeless element and its broader uses.


  Links to Other Documents Corner