Resource Services Division
The Resource Services Division is made up of four distinct units that work together as first contact with clients and potential employees, hiring, supplies, and funding and finances. These units are:
Professionalism is conveyed to the public in several ways. None is more visible or more opinion-formulating than the uniformed appearance of the office membership. The Sheriff requires the men and women of the Carroll County Sheriff’s Office to put forth a sharp, disciplined image in order to foster a sense of public trust and confidence.
During recent years, advancements in professional policing and Homeland Security requirements have increased the quantity, complexity and value of law enforcement equipment issued to deputies. It is the mission of the Logistical Assistant to help achieve this objective by managing the provision of uniforms and equipment efficiently.
In addition to these duties, the Logistical unit is also responsible for coordinating vehicle maintenance with the County’s Fleet Maintenance Department and gathering the necessary vehicle data to ensure that additional and replacement vehicles will meet the needs of the agency.
Often the first impression a citizen receives about the Carroll County Sheriff’s Office is the voice on the phone or the face at the main reception area. Since first impressions are lasting impressions, that voice or face must be polite, helpful and knowledgeable. The Police Service Assistant (PSA) must have a thorough understanding of all functions and services offered to the citizens by the Sheriff’s Office. One of their main functions is processing civil and criminal court papers by logging them in and distributing them to the Constables in charge of the various areas.
Every call received has a different question, different situation and often, a different disposition, but no matter what the caller needs, our PSA is trained to be courteous and helpful ensuring that citizens receive immediate assistance.
The Carroll County Sheriff’s Office is an allied agency of the Carroll County Government and funded through the county’s general fund. The budget, comprised of mainly personnel costs, include salary; pay differential for working qualifying shifts, overtime monies for contractual employees.
The Sheriff’s Office budget finances 71 sworn Deputies, 10 Court Security Officers, 30 civilian positions and 12 Volunteers. The Deputies patrol the county 24 hours per day, 365 days per year. Additionally, some of the Deputies work in specialized units such as Domestic Violence, Child Support and Criminal Investigations. These divisions rely on Federal, and State grants to reduce the total cost to the taxpayers. The money is well spent ensuring that Carroll County has the best Deputy Sheriffs and the best law enforcement services available to the community. Grants provide the salaries for 3 full-time positions and have helped fund the purchase of new equipment, overtime for important programs such as the detection of drivers under the influence of drugs or alcohol, school bus safety violations, and drivers and passengers that do not use their seatbelts.
Employee recruitment and retention is the primary purpose of our Personnel Unit. The continued growth and success of the Sheriff’s Office is directly related to the caliber of people hired. Recruit candidates are required to complete all aspects of the pre-employment process which includes passing a written examination, physical agility test, oral interview, background investigation, polygraph, medical examination, and a psychological evaluation. After passing all stages, recruits are selected to enter the academy to become certified. In order to laterally transfer from another Maryland agency, certified law enforcement officers are expected to complete the same process, minus the physical agility and written tests.
Our Personnel Services Assistant will explain the hiring process, collect necessary information for processing, schedule interviews, appointments, new employee orientation and is largely responsible for answering questions pertaining to the job description, benefits, and salaries. This personnel unit handles human relations issues regarding discipline, safety, federal and state laws, and morale of each employee. The hard work and effort put into the this unit is essential to insure that we hire the highest quality candidates to serve the citizens of Carroll County.